About the recalls
A number of Toyota models have been recalled for front driver and/or front passenger airbag inflators that were manufactured by Takata Corporation.
What is the defect with the airbags?
The propellant in inflators in the Takata airbags subject to the recall may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause inflator rupture during airbag deployment. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.
Is my Toyota affected?
As part of the recall process, Toyota Australia notifies registered owners of affected vehicles by mail.
Toyota urges all guests in Australia to contact the Toyota recall campaign helpline on 1800 987 366.
The team at Mandurah Toyota, are contacting customers on our database to make bookings. Guests are encouraged to ring for an appointment on 08 9583 1333.
Affected vehicles are determined by the Vehicle Identification Number (VIN). In addition to the information available at toyota.com.au, a full list of all vehicles affected by the Takata airbag recall in Australia is available on the Recalls Australia website.
FAQ
Which and how many Toyota vehicles are involved?
In the Australian market, approximately 546,287 Toyota vehicles are involved including ranges of:
Toyota Corolla ZZE12#
Toyota Echo NCP1#
Toyota RAV4 - ACA2#
Toyota Yaris Hatch) NCP90 &91
Toyota Yaris (Sedan) NCP93
Toyota Rukus AZE151
Toyota Corolla ZRE15#
Avensis Verso ACM20
Avensis Verso ACM21
What is the inflator?
The inflator is a device contained within the airbag assembly. It contains a solid propellant which is ignited in the event airbag deployment is necessary. When ignited, the solid propellant expands into an inert gas, inflating the airbag.
When will replacement parts be available?
Toyota has been taking steps to supply replacement parts as soon as possible. In many cases we have parts available locally and elsewhere in Australia and upon bringing a vehicle in, if the parts are available, rectification will only take between one and four hours.
What has Toyota done to contact owners?
Toyota have issued multiple letters to guests and continue to work with the registration authorities to obtain the most up to date owner information available. Toyota's in-house guest call centre has commenced direct contact via telephone and email.
We, at Mandurah Toyota, are contacting customers on our database to make bookings. Guests are encouraged to ring for an appointment on 08 9583 1333.
